Use your Visa/MasterCard credit or debit card to make deposits and have your account credited immediately!  If your bank does not allow gaming transactions, try one of our alternative deposit options below! Cancellations: If your card shows a double charge, or was charged by mistake or without your authorization, we will consider your case and if a valid case is presented, we will refund your purchase. In case you acknowledge the charge but want to cancel the transaction and request a fund, please send an email to ccprocessing@coolcatcasino.com or call us at 1877 767 6926. Click here to deposit using Credit Card.

		IPoint: iPoint offers mobile phone users the opportunity to fund their online account through a secured network. It is independent from cellular network providers and does not require any special hardware or particular type of mobile phone It is secure as no credit or debit card details are transmitted through the cellular network and all sensitive data is stored on an internal secure server’s. Click here to deposit using IPoint.

		Neteller: (Only for non-US & CA customers) An online money transfer service that provides the fastest and most secure way to transfer cash online, with the option of same-day payments and virtually instant cash transfers. You pay no charges for transfers to and from the casino.  You can open your Neteller account today at www.neteller.com Click here to deposit using Neteller.

		CLICK2PAY (Non-US Customers only) is an international payment community. It is safe, simple, and efficient, and it gives you more options than any other payment provider. There is no need to fund your account in advance. CLICK2PAY offers instant funding capabilities. Whenever you make a payment on the net, we will automatically transfer the required amount from your credit card or bank account to your CLICK2PAY account, and carry out the payment. Transferring money to merchants is instant and mostly free of charge. You can use your account to move large or small amounts securely and easily. Whenever you decide to withdraw money from your CLICK2PAY account, you can have a check sent to you. Fast, worldwide and free of charge.

		Bank Wire e-checks are charged to your bank account and take 3-5 business days to clear. Please contact customer support manager@coolcatcasino.com

• This casino is owned and operated by the e-cash center  BTK LTD, located in SO15 2DB Southampton, 2a / 3a Bedford Place, UK.
• Your purchase will show as COOLCATCASINO.COM in your credit card statement.
• Your credit card will be billed immediately after purchase.
• All transactions are USD.
• We recommend the cardholder print out all transaction data, the rules of the game, the cancellation regulations, and the payment methods in order to avoid confusions and discussions at a later time.

You will find using any of our variety of deposit methods is simple, safe and fast!

Cool Cat works closely with all the deposit processors to guarantee his players smooth and quick transactions.

All you need to do is login, go to the Cashier, make your deposit - and start playing now!

Withdraw money from your casino account by logging into your casino account and clicking on the cashier. Then click on WITHDRAW MONEY.

Select the method of withdrawal in the Bank Menu: Neteller, Cash Deposit, Click2Pay, Overnight Express (Federal Express Cashier's Check) or Wire Transfer.

For a large majority of these methods there are fees involved. Please contact our customer support staff to find out what fees are associated with the withdrawal method that you choose.

Please keep in mind that we require documentation from all players before a withdrawal will be processed. If you have ever made a deposit in the past by credit card, you must fill out a Credit Card Agreement Form to process your payout. Please contact us to find out what documents may be required for your withdrawal.

Unless otherwise stated, there is a max cash-out of $2,000.00 per week. Weekly payments will be higher if you are a VIP player.

The system is programmed to accept any payout request. However, this does not mean that the payout is being approved. Cash-Out requests may take up to 7-10 business days to be approved due to recent banking delays and limits that have affected this industry. For Players who play with no bonuses and/or redeem coupons below 30%, withdrawal requests take 5 business days to be approved, during our regular scheduled accounting hours.

For your convenience we offer a variety of Cash out methods and recommend customers, in order to expedite the process, supply us with alternate cash-out methods as well. Please find below the time frames for your cash out to be credited or sent to you. Please note that all time frames are calculated in Business Days (Monday through Friday. Holidays are not considered business days).

Withdrawals take approximately 7 to 15 business days to be processed by our accounting department and actually sent to the player. There may be slight delays due to payment limits, and processing limits, depending on the level of traffic and the method of payment.

Weekly Limits Based on Player Class

Regular Players	$2,000/week after first payment
High Roller’s	$3,000/week after first payment
Gold VIP’s	$5,000/week after first payment
Diamond VIP’s	$5,000/week after first payment
Double Diamond VIP’s	$10,000/week after first payment

Once you have completed the requirements associated with the bonus that you redeemed with your deposit, you do have the option of performing a real cash reversal. You cannot perform these reversals on your own. You must contact us to approve and help you with these reversals.

If you have remaining questions and/or desire more detailed information, please feel free to email our withdrawals department directly at: withdrawals@coolcatcasino.com.

		You may request a withdrawal of your funds via Neteller. There is no fee associated with a Neteller withdrawal. Please make sure we have your correct Neteller email address or account number. Will appear in your NETELLER Account one to two (1-2) Business Days after your cash-out is approved.

		You may request a withdrawal of your funds via Click2Pay if you have made a previous deposit via Click2Pay. There is no fee associated with a Click2Pay withdrawal. Please make sure we have your correct Click2Pay account info. Will appear in your Click2Pay Account one to two (1-2) Business Days after your cash-out is approved.

		Will appear in your Bank Account four to seven (4-7) Business Days after your cash out is approved. The minimum withdrawal via Wire Transfer is $500. It takes approximately four to ten days to complete a Wire Transfer. There is no charge for the first transfer of the month. Successive transfers are billed at $50 per transfer plus any applicable fees. Transfers will only be sent to the identity on file. Any fees will be deducted from the withdrawn winnings.

		Due to the expense of bank processing and overnight fees, the minimum amount is for $100. Overnight Express checks are sent securely via Federal Express or DHL, and please note that Federal Express and DHL will not deliver to PO boxes. After requesting withdrawal it will take from four to ten days to receive your check. Checks will only be sent to the address on file. Any fees will be deducted from the withdrawn winnings. These will take between 5 to 7 Business Days to be delivered once your cash out is approved.

		Will appear in your Quicktender Account one to two (1-2) Business Days after your cash out is approved. No fees deducted.

Contact Us
If you can have questions about your withdrawal, you can contact our withdrawal department by chat, or by email at withdrawals@coolcatcasino.com.